for Your Vehicle Service
Competitive Pricing: We us only genuine Subaru replacement parts, specifically engineered for your car. They fit better, last longer and are guaranteed for a full year. We regularly survey area repair shops to ensure our prices are in-line and reasonable.
Vehicle History: We maintain a detailed paper and electronic copy of your Subaru's service history. This ensures:
- Any warranty repairs are fully documented.
- Your vehicle's history is available for you at any time.
- Your Subaru will be worth at trade-in because it will be in better condition.
- My.subaru.com records are automatically updated from our database and can be viewed by you from your home or work computer.
Database Search: Each time your car comes to our service center, we will perform a search of Subaru's database to assure it is up to date with factory improvements/enhancements and that any recalls, should there be any, are completed.
Customer Lounge: Two customer waiting areas, one with a large flat screen TV to catch the morning news of for your entertainment and a lounge for those prefer the quiet space. Free WiFi access throughout the upper level. Complimentary coffee/tea.
Shuttle Service: Free morning and late afternoon shuttle service. We will take you to/from Alewife T Station, Harvard Express Bus, Commuter Rail and Surrounding Area.
Subaru Loaner Cars: We keep a fleet of more than 30 new Subaru loaner cars that are available by reservation for most vehicle service appointments.
Labor Guarantee: We guarantee our workmanship for a full twelve months.
Body Shop: In the unpleasant event of an accident, we offer off-site auto body repair with shops that use genuine Subaru parts for better quality, fit and finish.
Relationships Mean Something: CitySide Subaru and Subaru of America strive to develop a lifelong relationship with our customers. We will do everything in our power to make sure that you have the best ownership experience possible. It may not be the fanciest, but we hope it will be the most fulfilling. Our goal is to have you as a satisfied member of the CitySide family.